CONSUMER RESOURCES
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Information about particular agencies/registries
717-783-1379
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Quality Assurance of Compliant Hotline
Phone: 1-800-254-5164
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Address:
1200 Veteran Hwy #820
Bristol, PA 19007
Phone: 215-781-5070
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Address: 1414 N. Cameron St. Suite C, Harrisburg, PA 17103
Phone: 800-692-7443
TTY: 877-375-7139
Email: ppa@ppainc.org
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10820 Guilford Road, Suite 202
Annapolis Junction, MD 20701-1105
Helpline for complaints and appeals: (888) 396-4646
TTY: (888) 985-2660
Fax: (855) 236-2423
https://www.livantaqio.com/en/States/Pennsylvania
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202-663-7081
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717-787-9784
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Office of the State Long-Term Care Ombudsman
Pennsylvania Department of Aging
555 Walnut Street, 5 th Floor
Harrisburg, PA 17101-1919
Phone-717-783-8975
https://www.aging.pa.gov/aging-services/Pages/Ombudsman.aspx
*Pennsylvania's Long-Term Care Ombudsman Program works to resolve complaints and
issues on behalf of individuals residing in long-term care settings, such as nursing homes,
assisted living facilities, and personal care homes. Ombudsmen empower residents by
educating them on their rights under federal and state law and advocate for those who are
unable to advocate for themselves, to ensure that they receive the highest quality of care.
They also work to bring about change that improves care at the local, state, and national
levels.*
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Address 1: 55 E. Court St.
Address 2: 3rd Fl.
City: Doylestown
State: PA
Zip: 18901
Phone: 267-880-5700
Website: www.buckscounty.gov/231/Area-Agency-on-Aging-AAA
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Address 1: 601 Westtown Rd. Ste. 320
City: West Chester
State: PA
Zip: 19380
Phone: 610-344-6350
Website:
http://www.chesco.org/aging
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Address 1: 206 Eddystone Ave.
City: Eddystone
State: PA
Zip: 19022
Phone: 610-490-1300
Website:
http://www.delcosa.org/
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Address 1: 1430 DeKalb St.
City: Norristown
State: PA
Zip: 19404
Phone: 610-278-3601
Website:
http://www.montcopa.org/148/Aging-Adult-Services
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Address 1: 642 N. Broad St.
City: Philadelphia
State: PA
Zip: 19130
Phone: 215-765-9000
Website:
http://www.pcacares.org/
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100 S Broad Street, Suite 1500
Philadelphia, PA 19110
Phone: 215-545-5724
Toll Free: 800-356-3606
* CARIE aims to improve the well being, rights and autonomy of older persons
through advocacy, education, and action.
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1414 Cameron St. Suite C
Harrisburg, PA 17103
Phone: 877-375-7443
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333 Market St 8th floor, Harrisburg, PA 17101
Phone: 717-787-9784
https://www.phrc.pa.gov/Pages/default.aspx
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555 Gettysburg Pike, Suite A300
Mechanicsburg, PA 17055
Phone: 717-766-2020
https://www.pablind.org/
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Childline Phone: 1-800-932-0313
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Adult Protective Services
Phone: 1-800-490-8505
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Older Adult Protective Services
Phone: 717-265-7887 Option 2 or
Phone: 1-800-490-8505