CONSUMER RESOURCES

  • Information about particular agencies/registries

    717-783-1379

  • Quality Assurance of Compliant Hotline

    Phone: 1-800-254-5164

  • Address:

    1200 Veteran Hwy #820

    Bristol, PA 19007

    Phone: 215-781-5070

  • Address: 1414 N. Cameron St. Suite C, Harrisburg, PA 17103

    Phone: 800-692-7443

    TTY: 877-375-7139

    Email: ppa@ppainc.org

  • 10820 Guilford Road, Suite 202

    Annapolis Junction, MD 20701-1105

    Helpline for complaints and appeals: (888) 396-4646

    TTY: (888) 985-2660

    Fax: (855) 236-2423

    https://www.livantaqio.com/en/States/Pennsylvania

  • 202-663-7081

  • 717-787-9784

  • Office of the State Long-Term Care Ombudsman

    Pennsylvania Department of Aging

    555 Walnut Street, 5 th Floor

    Harrisburg, PA 17101-1919

    Phone-717-783-8975

    https://www.aging.pa.gov/aging-services/Pages/Ombudsman.aspx

    *Pennsylvania's Long-Term Care Ombudsman Program works to resolve complaints and

    issues on behalf of individuals residing in long-term care settings, such as nursing homes,

    assisted living facilities, and personal care homes. Ombudsmen empower residents by

    educating them on their rights under federal and state law and advocate for those who are

    unable to advocate for themselves, to ensure that they receive the highest quality of care.

     They also work to bring about change that improves care at the local, state, and national

    levels.*

  • Address 1: 55 E. Court St.

    Address 2: 3rd Fl.

    City: Doylestown

    State: PA

    Zip: 18901

    Phone: 267-880-5700

    Website: www.buckscounty.gov/231/Area-Agency-on-Aging-AAA

  • Address 1: 601 Westtown Rd. Ste. 320

    City: West Chester

    State: PA

    Zip: 19380

    Phone: 610-344-6350

    Website:

    http://www.chesco.org/aging

  • Address 1: 206 Eddystone Ave.

    City: Eddystone

    State: PA

    Zip: 19022

    Phone: 610-490-1300

    Website:

    http://www.delcosa.org/

  • Address 1: 1430 DeKalb St.

    City: Norristown

    State: PA

    Zip: 19404

    Phone: 610-278-3601

    Website:

    http://www.montcopa.org/148/Aging-Adult-Services

  • Address 1: 642 N. Broad St.

    City: Philadelphia

    State: PA

    Zip: 19130

    Phone: 215-765-9000

    Website:

    http://www.pcacares.org/

  • 100 S Broad Street, Suite 1500

    Philadelphia, PA 19110

    Phone: 215-545-5724

    Toll Free: 800-356-3606

    * CARIE aims to improve the well being, rights and autonomy of older persons

    through advocacy, education, and action.

  • 1414 Cameron St. Suite C

    Harrisburg, PA 17103

    Phone: 877-375-7443

  • 333 Market St 8th floor, Harrisburg, PA 17101

    Phone: 717-787-9784

    https://www.phrc.pa.gov/Pages/default.aspx

  • 555 Gettysburg Pike, Suite A300

    Mechanicsburg, PA 17055

    Phone: 717-766-2020

    https://www.pablind.org/

  • Childline Phone: 1-800-932-0313

  • Adult Protective Services

    Phone: 1-800-490-8505

  • Older Adult Protective Services

    Phone: 717-265-7887 Option 2 or

    Phone: 1-800-490-8505